Cancellation & Refund Policy
At Vivek Prashant Academy, we strive to provide the best learning experience for all our students. However, we understand that situations may arise where you need to cancel or request a refund. This policy explains the terms and conditions regarding cancellations and refunds.
1. Course Enrollment Cancellation
- Students may request cancellation of enrollment within [7 days] from the date of purchase.
- Cancellation requests must be made in writing via email to [vivekprashantacademy@gmail.com] with proof of enrollment.
- Once the request is approved, your access to course materials, live sessions, and resources will be revoked.
2. Refund Policy
- Refunds are only applicable if the cancellation request is made within the eligible period (as mentioned above).
- Processing fees, GST, or any third-party charges may be deducted from the refund amount.
- Refunds will be processed to the original mode of payment within 7–10 business days after approval.
3. Non-Refundable Conditions
Refunds will not be applicable under the following circumstances:
- If more than [25%] of the course has been completed or accessed.
- If the student has already attended live sessions, workshops, or downloaded materials.
- For courses purchased under special offers, discounts, or bundled packages.
- No refunds will be given for no-shows or non-participation after enrollment.
4. Transfer & Adjustment
- Students may request to transfer enrollment to another batch/course (subject to availability).
- Any difference in course fees must be paid before confirmation.
- Transfer requests are subject to administrative approval.
5. Contact Us
For any questions related to cancellations or refunds, please contact us:
📧 vivekprashantacademy@gmail.com
📞 +91 8828937965
🏢 Plot No Cts 254, Part Off B S Devshi Marg, Govandi East, Mumbai, Maharashtra, 400088
